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Our support team replies within a few minutes on live chat. Live chat is available 24 hours a day, 7 days a week.

Can I call you from outside the USA?

Yes. You can call our UK number at +44-800-014-8287 or our Australia number at +61-290-995-772. The USA and Canada toll-free number is +1-888-687-4420.

What email should I use for order help?

For customer support please email info@5staressays.com. For press and media inquiries please email press@5staressays.com.

What are your support hours?

Support is available 24 hours a day, every day of the week through live chat, email, and phone.

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📧 Email

Customer Support: info@5staressays.com

Press & Media: press@5staressays.com

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📞 Phone

USA & Canada (Toll-Free): +1-888-687-4420

Other Numbers: +1-866-727-3755 (USA) | +44-800-014-8287 (UK) | +61-290-995-772 (AUS)

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Our Offices Around The World

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Primary Office – USA

3643 Old Deer Lane, New York City, NY 10007, USA

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UK Office

River Court, London, SE1 9PB, United Kingdom

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Australia Office

Belyando St, Moranbah, Queensland 4744, Australia

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Administrative Office

Sharjah Media City, Sharjah, UAE – P.O. Box 515000

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